Documentation Platform Recs?
Hi there, I currently work as a documentation specialist for an MSP that uses IT Glue for documentation.
Without getting into all the details (I will if anyone wants to know lol), not the biggest fan.
There are certain things that our leadership team wants with a documentation platform, but I'm having a hard time finding a good alternative, so I would love some feedback, thoughts, insight, etc.
The main things:
- our CEO absolutely refuses to consider SharePoint, so that isn't an option (I've been told to drop it bc their mind is made up)
- when storing M365 files in ITGlue, it doesn't have any version history (it opens in the browser editor, but the version history is not there at all), so if someone were to go in and delete everything in a spreadsheet, 1. There is no way to recover that data (aside from pulling a back up or something) and 2. no way to see who did it (the updated by field doesn't really work with external files)
So they're wanting a documentation platform that will allow you to access the version history for external files OR one that has a native spreadsheet kind of feature WITH the ability to use formulas.
From what I've found, that does not exist lol every day seems more and more like SharePoint is the only option, but my hands are kinda tied there.