Unable To Call Comcast Subscribers
If I try to call any phone number served by Comcast/Xfinity VOIP service from my Ooma residential service, I get a message stating the the number is protected by SPAM call filtering, and I need to push two numbers for the call to go through. For a while, pushing the two numbers did result in the call going through, but now all I can do is reach the voicemail of the person I am trying to call. I tried to contact Comcast about the problem, Comcast rep refused to do anything about the problem, insisting that every Comcast customer that I ever want to call needs to contact Comcast separately and ask them to fix the problem. Ooma's tech support wasn't much better. I have called them about 8 times about the problem over the past few months, but it hasn't been fixed. I have had a few confused messages from them about them changing my caller ID, but nothing helpful. The last time I spoke wiht someone at Ooma, after being placed on several long holds, I was told that my case would be escalated. Does anyone here have any idea what is causing this problem or what I could possibly do to fix it? Are there any better alternates to Ooma VOIP residential service?
Thank You
Larry