u/KyleScore

I recently switched from AT&T to Xfinity. My internet goes down almost daily for several hours. It’s impossible to work from home. In my 4 years with AT&T I can’t remember it ever going out. Every time it goes out I go to the web page and ask for an outage credit. Today I get a message saying I’m not eligible as I have too many credits already. Well I wouldn’t have so many credits if the Internet didn’t go out every day. Is there someone on here that can help me terminate my service or get me outage credits I deserve?