Promo code appears to do nothing-- is this how they work?
There's a current offer for members getting 15% off on 3+ night stays. Promo page: https://www.marriott.com/offers/outdoor-offer-off-167754
I'm booking for 3 nights, the time I'm booking is within the valid stay dates, and the location is participating in the discount, so it SHOULD be valid. When searching using "Lowest regular rate" on the search options, a standard cabin has 3 options for members: flexible rate ($153), prepay non-refundable non-changeable ($139), stay longer and save ($142). However, adding the promo code to the "special rates" search does nothing to change this price.
I chatted with an employee and asked why the promo code didn't work and they insisted that the 142 price IS the 15% off price, even though the same option is available for non-members at $147 a night. They said they could not book something that wasn't showing on the site so I gave up that route. None of the rates change, member or not, when adding the discount code in. To me this seems like the promo code just isn't working and I'm not being given a discount, but am I just not understanding the system? Nothing that I'm seeing would explain how 142 is 15% off the regular rate.