u/Kratigupta80

Order ID: # 1329322 91905836039903

I recently returned an item on Myntra and while placing the return request, I had specifically selected refund to original payment source/bank account.

However, the refund was still processed as Myntra Credit instead of my bank account, and now support is giving generic responses.

I never intended to keep the money locked as store credit and this feels unfair because the selected refund mode was ignored.

Has this happened to anyone else recently? Were you able to get the refund reversed back to your bank account after escalation?

Any advice on what works best with Myntra support would really help.

I ordered multiple dresses from Myntra and the package was delivered on 3 May. I checked everything properly only today and realized one dress was missing from the parcel even though it’s marked delivered in the order.
I contacted support immediately, but they said the reporting/investigation window has closed and they cannot help now.
This wasn’t a return issue — the item was never inside the package in the first place.
Has anyone faced something similar with Myntra? Were you able to get refund/replacement after escalation? Any advice on consumer complaint or escalation channels would help.
I have invoice screenshots and order details.