u/Key_Command_1551

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▲ 1 r/WIX

I’m new to Facebook/Instagram ads and something broke overnight.

Yesterday everything was connected. Today Wix shows my Meta Business Manager, Page, and Pixel all “not connected.” When I try to reconnect, Facebook pops up an “App not active” error and won’t let me log in at all. If I hit “Reload Page,” nothing happens—it just loops back to the same screen.

I didn’t change anything on my end, so I’m assuming this is some kind of Wix/Meta issue, but I don’t know if that’s actually the case.

I have ads currently running and spending money.

Has anyone seen this before?

  • Do the ads keep running even when this connection breaks?
  • Is there anything I can actually do, or do I just wait for it to fix itself?
u/Key_Command_1551 — 10 days ago

Another “delivered but not actually delivered” situation, but this one wiped out a full box of 6 Vine items.

Everything ships to my office, and I have delivery hours set. On Mondays it’s 10:00 AM–2:00 PM, since the building is locked outside those times. Usually if a driver comes late, they just attempt redelivery the next day.

This one was marked delivered at 6:28 PM on Monday.

I checked my cameras—Amazon truck pulls up at 6:28, sits there for about 30 seconds, driver never gets out, then drives off. Right after that, the package gets marked as delivered and even says it was “handed directly to a resident.”

Vine support canceled all 6 orders and removed them from my review list/ETV as lost in transit. No replacements (understandable with Vine), just gone.

Not my first vine shipment to disappear just the first one with so many finds. Not the end of the world, just frustrating since there were some solid finds in that box that I was really looking forward to.

Thanks for letting me vent...

u/Key_Command_1551 — 15 days ago