u/Ketisbest730

Image 1 — Obsessed/Huge thank you!/A+ Blauvelt NY/Question!
Image 2 — Obsessed/Huge thank you!/A+ Blauvelt NY/Question!
Image 3 — Obsessed/Huge thank you!/A+ Blauvelt NY/Question!
▲ 16 r/Rivian

Obsessed/Huge thank you!/A+ Blauvelt NY/Question!

We got our new r1s this weekend. Got all the suggested accessories from my new Rivian “parents.” And the best part, me, my little guy and my big guy all fit so comfortably and we took a Mother’s Day adventure on our first day.

My son is obsessed with Gary, especially with the stickers, hat and coloring pages that the guys in the NY service center gave to me, to give him at delivery, despite him not being with me at pickup.

One question- if I want the car to stay on, say I run into a store with my son in the back seat and take my phone with me, how do I keep the car from shutting off as I walk away? Pet mode ? Cabin temp?

I cannot say enough about the customer experience with the Rivian guys at the Blauvelt NY delivery center. They were truly exceptional. When I got a text asking about my first day of ownership from one of the delivery managers, I gushed about the service we received. As a self proclaimed customer service brat. They set the bar.

Incase anyone is in NY, looking for a Rivian, here is what I told the delivery manager-

Hi Ryan. I want to give huge praise to your team. From Lee who took me for my demo drive a few weeks back, put a bandaid on my son and made him (and I) feel incredibly comfortable, to Andre, to Christina and the rest of the crew that helped me with the trade in despite the title being in my dads name and him being unable to be physically present. I had wanted a rivian from the start but was unsure if it made fiscal sense and was planning to wait for the R2. I started to look at teslas and the comparison in customer service was, not even close to comparable. Lee stuck it out with me through texts and emails over a few weeks and offered to help me with my trade in.

Over the last two months, I spoke to Mercedes, Toyota, Hyundai, BMW and Tesla, no one was as helpful as your staff was.

They have tact and patience, and they know the product they are selling, without making me, a complete novice to car buying, (and a single woman) feel inferior or stupid. They all possess intangibles in communication and genuine spirit.

I love my car, but I will sing the praises of Rivian forever because of my experience with the whole team. Thank you Ryan! “

u/Ketisbest730 — 3 days ago

Rivian 2026 r1s dual standard: remove if not allowed!

I accept delivery tomorrow morning of this dream car.

Sorry in advance if this is all over the place!

This is the first car (and first EV) I (37F) am buying and paying for myself. All of my cars prior have been purchased by, research for me by, paid for by, register and insured by and maintained by my dad( for which I am incredibly grateful and fortunate to have had.)

I had less “personal equity” in those cars and to be frank cared less about the condition I kept them in, as awful as that sounds, it’s honest. I also did not maintain them, or ever learn how. I know how to put wiper fluid in .. and nothing else. He has always done it for me. I’ve never changed a tire, or known when to get an oil change. I still have the service center call him when I take my cars for mile services to discuss what they want to do and let him decide what needs to be done.

So-
What should I know ? My dad is now happily retired and lives on the opposite side of the country.

If I was your kid- what would you tell me about owning a car? Owning an EV? Expectations vs Reality?

I have a healthier mindset with this car and want to keep it gorgeous. It’s also my first “luxury” car. (Currently have a Toyota Highlander)

I have questions on protecting the interior of the car.

While my intention is to buy out at the end of the lease, there’s always a chance of this changing.

What I want to do is protect the interior of the car as much as possible from the hazards of a 4 year old and my very large, very drool prone South African mastiff (165lb). I did buy the all weather interior liners and I am pretty strict on allowing my son to have anything in the car other than water, but he’s a kid and we intend to use the car like we stole it.
(I’ve never understood people who buy things to not use them, I intend to put the car to use! )

Do you recommend seat protectors ? A pet liner ? Any other accessories?

The service center is about 45 minutes away from my home so not terrible.

Talk to me like I’m 5!

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u/Ketisbest730 — 6 days ago
▲ 44 r/Rivian

Looked at every EV out there. Fell madly in love with the R1S, took me two months, a deposit for a Y a cancellation and finally signed on the dotted line today for my dream car. … all I’m seeing in my feed is breakdowns and mechanical issues. I leased a 2026 new R1s standard. I take delivery on Saturday.. it’s my Mother’s Day present. Tell me it’s not as bad as it seems ? Because I’m so excited for this car.

ETA: thank you all sooo much. I’m back to just annoyingly excited! Pick up on Saturday ❤️

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u/Ketisbest730 — 7 days ago