So I won an Xbox through Microsoft Rewards and got the confirmation email, which was super exciting at first.
In the email it said delivery would take around 4 to 6 weeks, but now it’s been over 6 weeks and I’ve received zero updates. No tracking, no delivery info, nothing.
I reached out to support and they said they’re working with the research team, but it’s been a few days since their last reply too, so I’m basically just stuck waiting with no clear timeline.
At this point I’m starting to wonder if this is normal for Microsoft Rewards or if they just take forever to actually send out prizes.
For anyone who’s won physical rewards before, how long did it take for you to receive yours? Did you have to keep chasing support or did it just show up eventually?
Any advice on whether I should keep waiting or start pushing or escalating