u/KendyfortheState

WTF Shopify!

Just got an order and Shopify only charged the customer $18.70 for USPS Priority shipping, when the actual cost is $25.86. I actually have my weights set higher than actual to cover any discrepancies, and I have the packaging sizes set correctly. Calculated weight is 6.5 lbs, actual shipping weight is only 4.5 lbs, but still being charged significantly more for postage. Doesn't seem to be any way to contact Shopify to complain.