Confusing email regarding a review
I reviewed some marker lights for our ProMaster van. The review was pretty straight forward and basically said they were aftermarket lights that worked and fit perfectly. I never received an email saying it was rejected but saw on my Review list that is was not approved, so I clicked "Review again" and this message appeared:
"We apologize but Amazon is not accepting reviews on this product from this account. For more information or to contact us, please see our community guidelines."
I emailed Vine CS to ask what the problem was and got this response:
"We have removed this review as part of our ongoing efforts to maintain the integrity of our Amazon Vine Voice program. Our systems have detected that this product has exceeded the authorized number of Vine reviews for its program tier. To ensure fairness and consistency across our review program, we suppressed any excess of Vine reviews per product. Once a review is removed for reasons related to policy compliance, the reviewer may not submit new reviews on the same product."
Huh? Anyone else get this confusing message? Did they give away too many lights to Viners? (There are only two reviews showing so I can't see that being the issue.) The first part makes it sound like they accidentally permitted too many people to order the item but the last line makes it sound like I violated some policy and am being denied the opportunity to fix my review. Hoping someone has some insight...