How do I deal with abrasive/dismissive brokers as an underwriter early in their career ?
Hey everyone,
I’m a young underwriter early in my career and could really use some perspective.
Lately I’ve been dealing with a few brokers who have 15+ years in the industry, and the interactions have been… tough. They can be pretty abrasive, impatient, and at times outright dismissive. A couple have tried to go over my head (which hasn’t really worked since my managers are supportive), but there’s definitely a pattern of them pushing hard and testing boundaries.
I’ve earned a lot of trust from management in my work and have been given more authority than most at my level, which helps me stay confident in my decisions. That said, it often feels like some brokers still prefer to work with someone more senior or with a bigger title, regardless of the quality of the work.
For those who’ve been through this:
How did you handle experienced brokers who tried to bulldoze you?
Where do you draw the line between being collaborative vs standing firm?