WT1 Relocation
Hi,
I am in the process of moving house and am planning to bring my Miele WT1 (which has been installed and used here for a year) with me. I have read that when moving washing machines of this size and weight you need to lock the drum down to avoid damage. I have heard from a few sources that the machine should have come with transit bolts but they don’t seem to be here (I was not the one who purchased and installed this machine). I called Miele customer services and they had great difficulty understanding what I was talking about and then finally stated that I did not need to buy transit bolts to put into the machine when moving it. I am not convinced and wondered if anyone had any experience with this? I have read the manual online and it shows you how to reinstall them but doesn’t tell you if you even have to or when you would do that. We also seem to be missing the tool that it comes with anyway.
Feeling very confused about what is true or not and I’m a bit worried that if we hire someone to move it it will get damaged.
Appreciate any help or advice anyone has on this specifically but also the whole process of getting it ready for transit and how to move it itself.
Edit: The bolts (better named as transit bars) are not behind the machine, and as far as I can see not underneath.