Can UPS cancel shipments on their end?
As the title asks, I had some used LiquiMoly motor oil to ship back to FCP Euro brought to a local store. I've done this before, and I'm sure I set the bottles upright in bags and with the original packaging to keep it from rolling. Nothing should have been on its side, otherwise it would've made a mess on drop-off, or even before then.
I get a call almost 7 hours later from someone at the store essentially demanding that I pick up the oil the following day, as it spilled and made a mess in their office.
Are they permitted to do this? Did I do something wrong? I told them that it was used motor oil when I dropped it off (as in, open containers and a potentially hazardous fluid, I dunno). Only thing I could've done better was draw "This side up" arrows on the box, but I didn't anticipate this.