u/Iota_Delta_1414

Hi everyone,
I wanted to share my experience with my C63 Sealander GMT and see if anyone else has encountered something similar.
My original bracelet had an issue with the micro-adjust clasp. It didn’t feel secure and seemed inconsistent, so I contacted Christopher Ward support. To their credit, they arranged a replacement bracelet for me.
However, the replacement turned out to be even worse.
This time, the problem is with the end links / quick-release mechanism. The end links are not properly aligned and I cannot securely attach the bracelet to the watch case. It simply doesn’t lock into place correctly.
At one point, the watch almost fell off because of this, and it has already caused scratches on my watch.
I’ve already contacted customer service again, but haven’t received a response yet.
Has anyone else experienced QC issues like this with CW bracelets?
Would really appreciate hearing your experiences or suggestions on how to handle this.
Thanks in advance.