u/Internal_Dig_4943

I have had my Monos set for five years. Traveled all around the world with them, checked and unchecked. My wife got a Medium three months ago. Corner got bashed in on first trip. We tried to salvage and got it back to looking normal. Now on second trip there is a hole in same spot.

Monos won't repair or accept a return, airline says isn't their fault.

We are in LA getting ready to get on an international flight tomorrow night, and are going to Away store to buy as their warranty would have covered this. I was going to give Monos my business forever but I am moving on. Likely abandon the luggage in the hotel.