Hey all, I just had a quick question.
Our systems went offline on Friday afternoon, my SM figured out that we could bypass the “offline limit exceeded” by doing small transactions under $50, then it was $45 and then it was $40.
However, on Saturday night, my coworker’s brought it to my attention that her transaction on Friday night, never showed up in her bank. On Sunday, I asked my opening employee if her transaction on Saturday night (was over $65 all together) showed in her accounts and she confirmed that they didn’t show nor did they ever take the money she spent.
After looking at my accounts and trying to use my card to test it to make sure 10000% that it was, my card didn’t get charged but it went through on the registers. (Definitely doesn’t help when a customer tells my cashier the same thing later that night)
TLDR; my store is running offline, my store was open with card transactions until Sunday afternoon before I made it cash only. my SM says all cards will be charged once it’s back online. Is he stupid and will we have a shit ton of shrink afterwards? What will the consequences be, if there’s any?