
MVPA - “New - Previous service/demo vehicle”
I recently purchased a new Model Y Performance, but it arrived with damage that required a full front bumper replacement.
The MVPA (Motor Vehicle Purchase Agreement) lists the vehicle as a previous service/demo car. However, the dealer insists it was brand new and only got damaged during delivery from the factory. Tesla is offering a discount to account for the repair, but something feels off.
Is it possible the car was originally flagged as a demo/service vehicle at the factory and later changed to inventory status? Or could the “previous service/demo” label have been applied because of the repair work?
Has anyone else experienced something similar with a Tesla delivery? Would appreciate any insight. Thanks!