Has anyone managed to escalate a delayed Claude refund request?
Hi everyone,
I’m not trying to ask the subreddit moderators to resolve this, and I understand this community is not Anthropic support.
I’m looking for advice from other users who may have gone through a similar situation.
I had a paid Claude subscription that cost around $100/month. I cancelled it through the support bot and requested a refund. More than 10 days passed without any update, so I contacted support again. It has now been around 15+ days total, and I still have not received a response or refund.
Has anyone successfully escalated a delayed refund request with Anthropic support? Is there a specific support path, wording, or channel that worked for you?
I won’t share any personal billing details publicly, but I’d appreciate any advice from people who dealt with this before.