u/Inside_Plankton_5713

▲ 2 r/klarna

So ... I was hacked and my phone was stolen, debit card and all. A month later someone placed an order on my Klarna account, on the debit card that was canceled a month prior. I disputed the charges, but the "investigation" found I made the purchase, not sure how, but??? Klarna keeps telling me to file a Police Report, which I already did 6 months ago when it happened, stating I need to file another one. WTaF? The Police will not come to take a 2nd report. They won't even investigate as it is because I live in a small town and they have no resources to investigate online illegal activity, per the Cheif. Klarna gave me no opportunity to present supporting documents which I requested to do multiple times. Now, Klarna keeps trying to process payment despite me stating I will not and l did not make a purchase for something I absolutely can not use, and is not legal to order without a Dr's script.

I spoke to an attorney and before proceeding I was wondering if anyone else has had an issue with a fraudulent charge and the outcome. I am probably be petty seeing as how it's only around $150 and the attorney will cost me a great deal more, but just no. I am so upset at all of this crap I've been fighting for 5ish months. Klarna - more like Scam-nah.

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u/Inside_Plankton_5713 — 12 days ago