Hi everyone,
I wanted to share my recent experience with Buyee.
I bought a video game console on Mercari through Buyee, and during checkout I selected all the available options: inspection, reinforced packaging, everything.
When the package arrived in my country, I was already surprised to see that the console was just wrapped in a thin shipping plastic with no real protection.
Then came the worst part: the console didn’t even work.
I immediately contacted Buyee support, and their response was basically: “Not our problem. We can’t contact the seller after the purchase.”
Faced with a complete lack of support and no attempt at an amicable resolution, I opened a PayPal dispute right away. After 3 weeks of back and forth, PayPal finally closed the case in my favor and issued a full refund
Honestly, I’m relieved, but pretty disappointed with Buyee’s handling of the situation.
Just a heads up for anyone considering using their service.