u/Individual-Star5068

I bought my Philips Lumea laser a year ago, and the first two times I used it, I set it on the highest setting and it felt pretty comfortable, but every other time after that it would start overheating after a few minutes of using it. I stopped using it and tried again recently, but it continues overheating and I have to make pauses every few minutes and wait for it to cool down. It doesn’t matter which level I set it to, it overheats even on the lowest setting and burns me. I use it on clean and shaven skin. I don’t know if I’m doing something wrong or if the laser is not working well. Can someone give me some advice?