u/Individual-Ask6311

Hi all,

My 2022 RR Evoque had a "System charging fault" before the battery went dead. I went to access the car by using the key with the the lock behind the handle but to my dismay, the lock cylinder is completely missing!

I had the handles changed last year under JLR warranty, but this missing lock cylinder was never mentioned to me. I am in contact with them now but they seem reluctant to help now the car is out of warranty (now 4 years old).

I am shocked the cylinder is missing as not having an over-ride to gain entry to the vehicle seems dangerous also.

Any ideas on my best approach with JLR here please?