• M365, EntraID and Intune Administration
• 3cx Intermediate Certified Engineer
• Windows Server 2012/2016 Administration
• Troubleshooting DNS, SSL/TLS, HTTP, and optimizing website and email performance.
• Experience in Microtik, Unifi, Netgear, Sophos network administration
• Maintain small to medium size network services and network security through proper configuration
• Setup of network services such as VLAN, Routing, IP and VOIP configuration
• Triaging and scheduling incidents or tickets to appropriate teams to ensure immediate action will be provided to resolve the issue.
• Familiarity with IT and RMM ticketing tools i.e. Connectwise, AutoTask, Service Now, Screenconnect and IT Glue.
I've been the IT field for a decade catering to mostly US based clients and I'm located in the Philippines.