Critical Notice Fraud Alert TurboTax
so last night I got a critical notice alert text, claiming someone was filing a return with my info through another TurboTax account. I thought it was phishing, but then received an email and in app notification as well.
i filed well over a month ago and have received refunds etc etc.
I immediately call ( thankfully they are open 7 days, including Easter, during peak season) and got a rep who I explained what I had received.
There were no suspicious log in attempts or devices on my account. I use 2FA and passkey.
The rep was very thorough and he said he didn’t see anything where anyone was attempting to file a return using my PI. what he did say, is it appears someone may have mistyped their social and matched mine. though no other info was corrrect, so in these instances, he said it’s just a mistake, and their return will be rejected etc.
I use an IP Pin, filed months ago, etc.
He said he considers the issue resolved. is there anything else I need to do? I know the irs won’t accept a duplicate return, even if someone was trying to file as me, but it does appear it may be an error.
anyone else experience this?