u/Impressive-Net698

Hi everyone,

I’m locked out of my Microsoft account (@live.com). I forgot the password, and the phone verification is not working because I’m not receiving any code.

I already tried the account recovery form multiple times. I entered my correct details (name, date of birth, location) and even added emails I sent, but I don’t remember the exact subject lines, only general ideas. It keeps saying the information is not sufficient.

This is an old account with important work emails, so I really need to recover it.

Is there any other way to recover it or improve my chances with the recovery form?