Is there anything I can do?
I’d be so grateful for any advice as I feel like I’m stuck in a labyrinth (and not the cool kind with Muppets and David Bowie…)! I (stupidly) bought some shoes that honestly I really should have realised were fake. I’m an idiot, I know. No worries, I thought - I have Vinted’s buyer protection policy on my side! (Insert womp womp sound here…)
Shoes arrive, are clearly fake, I report the issue, provide lots of photographic evidence proving they’re fake, scammer agrees to the return, post the shoes back, take the photos of it with the postage label, upload them to the app, wait for my refund. It was therefore rather a kick in the teeth on Monday to receive an email saying that I hadn’t provided proof that I’d sent them back and the payment had been released to the seller. I checked the app and sure enough, no sign of my proof of shipping images - I can only assume my app glitched and they didn’t upload. I know I should have checked. I know it’s my fault and I’m an idiot.
Tracking shows the shoes have been delivered back to the seller so I messaged them as Vinted suggested, but the scammer, being a scammer, is ignoring me and clearly delighted they now have my money *and* their crappy fake shoes back. Vinted customer service are just sending me automated “nothing can be done” emails. Am I really seriously out $80 and there’s just nothing I can do?! I’ve left the scammer one star feedback, but is there ANYTHING else I can do? I feel so lost and not to sob story but I am disabled and on a fixed income and this really isn’t money I can afford to lose. I know I’m an idiot, I know it’s my fault, I know I likely have to just suck it up but if there’s anything I can try I’d be so grateful for suggestions.