Hello Everyone,
Just wanted to send out a message regarding transferring your Xfinity mobile number from a iPhone SE gen2 or gen3, to iPhone 16e or 17e.
The issue i was having is once i transferred my date from my iPhone SE gen2 to an iPhone 16e, the phone number transfer cannot be completed. I have done this multiple times with unlocked phones i have bought off Amazon in the past, With no issues.
I had gone to the Xfinity store for help and they gave me a phone number for tech support, they tried on their end to get the phone number to transfer. I was on the phone for almost 2 hours, which is fine glitches happen. They were super nice and understanding, no complaints about that.
But now i have to go back to the store to have my phone manually transferred over there. Because the Xfinity mobile app, is giving their own tech support issues.
So I’m suspecting there maybe an issue with the new IOS update 26.4.2, because there was someone else at the store having a similar issue with transferring an iPhone SE gen 3 to IPhone 17e.
Is anyone else having major issues transferring their phone numbers with this recent IOS update?
Please don’t send hate, just debate. Let’s help each other figure out what’s wrong and see how we can fix it.