Confusion and frustration
So late March I had a really debilitating bout of vertigo. I was bedridden for like two days and couldn’t eat or move without spinning into oblivion. Crazy nausea, no balance, the whole nine yards. Did epley 4-5 times a day and it helps for a bit and then back to spin city. Got better on day 3 and 4, but still a bit dizzy.
I went online to my insurance’s website to try to find a provider in my network; I called an ENT I wanted to see. they asked which insurance I have, I told them, they said no sorry we don’t take that one. I said weird, I got the information from the covered providers page. “Yeah sorry. We don’t take that.”
So I call my insurance. They say, yeah we are definitely contracted with them. Let’s call and “educate them” and we will have someone call you back. Okay great thanks.
Three weeks, no call back. I call them, say any updates? No updates, let me escalate this to a a manager and you should get a call back in a week or so. Two more weeks, no call back. I call them back. Any updates? No updates. We’ll escalate this and I can call the office to let the know they are contracted; I’ll speak to you in a bit. Ok. Few hours now, no call back.
So I call 4 other offices from the insurance’s covered provider page. Every. Single. One. Tell me not contracted.
So while my dizziness isn’t debilitating anymore thank god, I still can’t lay on my side without spinning like an alligator death roll. And I have to sleep on my back like a corpse and when I rise to wake I have to rise like fucking Frankenstein’s monster or else I’ll spin. I’m tired. I’m dizzy. I’m frustrated. Like what is going on?