u/Immune-Support

I've had our BYD Seal U for around 2 months but the QR code for linking the car to the BYD app hasn't shown up. We've visited the store multiple weeks ago to ask about it and they took our email and said it should show up in about two days but it never did. Is there any way to get the QR code to show up or should I go back to the BYD store to consult with the staff again?