I used an imbus to try to fix the dropper because it doesnt actually work when i press the lever (is this normal? are there any other steps? there is nothing in the manuals about the installation and no youtube videos) so i could pull the string which i thought maybe will fix the dropper but now the bolt i circled in the picture is not tightening fully and the lever is wobbly, did i just ruin my new bike?
UPDATE: Yes it was broken, but its because they overtightened it and destroyed the threads before i pried it open (thats why it was so difficult for me to loosen it), or at least thats what my mechanic said. anyway, he managed to get the bolt to stay in place with some mechanic magic and its all good. also, the dropper wires were loose and thats why it didnt work in the first place.
TLDR: never assemble a bike yourself if you lack experience no matter how simple it may look. in this field, things can go very bad very quickly and are very expensive.