Who else has received a phishing email or a WhatsApp message from a random person about their booking?
Isn’t it concerning that there’s a real possibility your personal and travel information could be exposed after booking through Booking.com?
Share your experience so that people don't fell and maybe booking.com starts to carry just a bit.
Do you guys get paid or is it mandatory task to answer customers here? I really wonder if you love your company that or you are just trying to get along with your manager?
I complained online and they basically liked my comment?
Can you share better alternatives than booking.com? Their security is seriously broken so I want to discover better options.
This post teaches you how to act like you care about someone.
1- In an environment where no one knows you, act like you care for everyone and love them. Tell them that they can reach out to you whenever help is needed.
2- Make those people who don't know you your friends.
3- Sell them something that doesn't exist or leak their information to other countries.
4- Make them suffer from stress and have to reach out to you.
5- Never answer phones.
6- Don't reply to messages.
7- Make them share their opinion about you online.
8- Send them a public message to make yourself look like you care.
9- Make them send you a private message because of your post online.
10- Never reply back.
Tada!
As a victim of the situation as well, be informed that booking.com is not interested in cyber security at all and their support is not responsive.
There is a chance that your information will be leaked and you will receive a WhatsApp message with a link which will tell you to click for check-in etc.
Image above is just an example of someone else who had this issue. I believe several people are experiencing it includes myself. Support won't be useful at all and they will tell you "we're just a third-party".
Be aware of the huge risk before booking with them!!