RCBC Bankard Overpayment Refund process
Hello po, I would like to ask if ganito po talaga process ng pag refund ng overpayment. I'm sorry po if dumb question, nagmmake sure lang po na nasa tamang proseso po at hindi maloko or what.
First they asked to send them SOA showing the negative balance of 60k plus pesos and deposit slip proving that nag huhulog kami dun.
After sending the documents, yung reply po is bakit 13k lang daw dineposit namin so bale gusto po nila all deposit slips that amount to 60k+ ay picturan? tama po ba yun wala ba silang record niyan?
Please enlighten me po para mas maintindihan ko po. Salamat.