Hi everyone,
I’m making this post because I’m tired of being gaslit by Revolut support regarding Instant SEPA transfers.
As a reminder, Regulation (EU) 2024/886 is now fully in effect. For banks within the Eurozone (including Revolut via its Lithuanian license), the deadline to fully implement the sending of Instant SEPA payments was October 2025. We are now well past that.
The Issue:
I’ve been trying to move funds to Trading 212. T212’s intermediary banks are part of the Instant SEPA scheme, yet Revolut consistently processes my deposits as "Standard SEPA," causing delays of hours or even days. It happens every time.
The Support Excuse (see screenshot):
Support (Subham) claims that the "beneficiary's bank might not be part of the scheme" or that there might be a "processing error."
Why this is total BS:
- The Law is Clear: Under the new mandate, if a bank offers standard SEPA, they MUST offer Instant SEPA. It is no longer an "optional" feature or a "premium" perk.
- The "Error" Loophole: Claiming a "processing error" that defaults to standard SEPA is a convenient way for Revolut to bypass the 10-second rule mandated by the EU. If it happens consistently, it's not an error—it’s a configuration choice.
- Price Parity: The law also mandates that Instant SEPA cannot cost more than standard SEPA. Since Revolut offers free standard transfers, they are legally obligated to provide Instant for free and by default whenever the receiving bank is capable.
It feels like Revolut is intentionally downgrading transfers to manage their own liquidity or save on infrastructure costs, hoping users won't cite the specific EU Regulation.
Has anyone else noticed Revolut "accidentally" failing to use Instant SEPA lately?
I am preparing a formal complaint to the Bank of Lithuania (Lietuvos bankas). If a transfer isn't completed within 10 seconds and both institutions are in the SEPA Instant network, Revolut is in direct breach of EU law.
Source: Regulation (EU) 2024/886 on Instant Credit Transfers