u/IPlayChessBTW

Just wondering what would happen if someone decided to buy something from Best Buy and then let's say like a year later that thing stops working, so they buy the same item again, and then 2 weeks later try to return the broken item, passing it off as the new item. Then let's say the refund is denied in store and they tell you the serial numbers don't match, but it does match that person's purchase history from the item they bought one year ago so they send them on their way.

Would that interaction go on that person's record? Would the police be notified?

This is all completely hypothetical of course, purely curiosity.