u/IDrinkLaundrySauce

▲ 7 r/OGPBackroom+1 crossposts

OPD Team Lead almost gave me a panic attack

We have three OPD team leads at my store, two of which are amazing and one is absolutely insufferable. I'm a closer, and I knew him before he was a TL, and no one had issues with him, but after becoming one he started being really rude. Most of the time I can deal with it, but he has a tendency to send all but 2-3 preppers/dispensers away and leave those 2-3 to fend for themselves with 20 cars in the lot.

About a week ago, he was closing for the night. I have anxiety, which has occasionally caused panic attacks where I physically harmed myself. So far, it only happened once at work, the day after my grandpa passed away and I was not in a good mental state to be working.

Anyway, he was closing that night, and when it's slow I like to sort through our many totes of returns, to make it easier on those who have to do them. Obviously, I wasn't looking at my TC during this. I don't know if it accidentally muted when it was in my pocket or what, but when I finished there was a call on the work phone, I picked up and looked down to see a customer had been waiting 12 minutes and the order wasn't prepped yet. I prepper it and went to TL, asking why no one was paying attention to the screen. His response was "I don't know."

The same night, around the time I was on lunch, he left another coworker alone to prep and dispense everything, even with 15 minute wait times. Another night that same week, when asked if he could possibly help one girl prep, his response was "she's got it."

We have a large OPD room, with probably over 100 dollies we lay out every night. That night, he wanted us to pick them up so overnights could come through with a mop. We close at 10, and at 9:45 he tells me to start laying them down because "the morning crew will be too busy." I about had a panic attack just from the many times that night it felt like I was the only one in charge as a part-time associate still in high school.

He then told another TL that he'd been the one to lay them out that night.

I don't know if I'm overreacting, but that was the breaking point for me. I called out last Friday just to not have to deal with him, but obviously I can't avoid him forever.

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u/IDrinkLaundrySauce — 5 hours ago