▲ 5 r/Hue
Hi there,
Since the App and Hub Firmware updates on April 24th, one of my hubs no longer allows me to click into zones/rooms. If I click into a zone or room to choose scenes or manage bulbs on this hub, the app immediately freezes. 3rd-party apps work without any issues; this only affects the official app.
I have cleared the app's cache and all data, and relogged in. However, the issue persists, and it is affecting everyone in the house.
I am trying to avoid any drastic measures here... but I am 100% stuck and not sure what to do next. Outside of a full factory reset and forcing all the lights (around 50 on this hub) to re-pair to the hub, what can I try?
Thanks in advance.
u/HyperX9000 — 11 days ago