For the past few years, every time I buy gas through the SmartPay app, I get charged the nonmember price. Even though the receipt states I’m a smart pay member, I’m still getting charged the full price. I filled the survey out at the end every time, and have yet to receive a response. What should I do?
My manager denied my use of my sick time two weeks ago. He claimed that to use my sick time I would need to find my own coverage, because I didn’t give enough notice per the policy. The policy doesn’t give a minimum required amount of notice, only needs to be prior to requesting the time, and NYS law states that I cannot be required to find my own coverage. At the end of the shift, I emailed our HR asking for clarification on why I was denied and sited the policy and NYS labor laws. It’s been two weeks and I haven’t heard back from them yet, what should I say in my follow up email to not sound agitated and impatient? My next step is to contact the NYS Department of Labor if I don’t get a response to my follow up by this Friday.