Frustrated with Merch Shipping Times and Cost
I ordered my items on April 9th. I paid for expedited shipping (ended up being almost $35!), the delivery estimate said at the LATEST it would arrive by April 19th.
My concert was April 20th. The $300 in Miku merch I bought and paid for expedited shipping to wear and enjoy at the concert? Not even an update on if it's even been shipped yet!
Just to be safe, I checked. Multiple times. Everywhere. It definitely hasn't arrived in any way, shape, or form, and the shipping status still only says "Label Created"
The concert was great, but I'm immensely disappointed in the way the merch purchasing process was handled. Especially when I was promised something that I PAID PREMIUM FOR and it still hasn't arrived for the very event I wanted to use them at. And there was NO WAY I was going to pay for it TWICE by standing in the insane merch line at the event venue.
Sorry for the rant. But it really has soured the entire experience a bit for me and my partner, especially when it was our very first Miku Concert (and my own first concert EVER) 🥺.