u/Head_East2288

Is it just me or has customer success become a hybrid of sales, account management, and customer support? Feels like there is a never ending flow of escalation that leads to constant internal and external firefighting. I have been in the SaaS space for 5 years now and I am so burned out.

Let's face it, no one actually needs 99.9 percent of software products in the marketplace today. It's a constant battle to hype myself up to pitch the kool-aid. And I'll be honest, closing was never really my strong suit, and keeping customers engaged enough to actually stick around and keep paying? That's a skill I've struggled to build and never fully cracked.

Please tell me I'm not the only one having this realization that is producing a career crisis?

I have a journalism background and have thought about trying to get into marketing or just saying "f it" and giving consulting a shot. Anyone else been here?

I (24M) met this girl (24F). We talked everyday, snapping and calling each other. Everything was going great. We met up a lot, going on dates like movies, random drives to outer suburbs just talking and listening to music, or she would come over and we would have sex.

Early on she opened up about her life and some issues she was dealing with, which made me trust her more and I started falling in love with her. She told me she was looking for a long term relationship, which made me happy and hopeful I had found the one. She would talk about getting me birthday presents, hint about coming over all the time, and showed genuine interest in me and my life.

After about 6 months she suddenly became distant. She wouldn’t initiate conversations, replies were spaced out, no more calls, leaving snaps opened, stopped asking to see me and would say she was busy or sick when I asked. I knew something was off.

After a week of this she didn’t message for two days, which had never happened before. I sent a snap saying I noticed she seemed distant and asked if everything was ok. She replied hours later with something unrelated, ignoring what I said. After I opened it, I realized she had blocked or unfriended me. I tried calling and she declined. That’s when it hit me it was over.

I sent a text saying I wished she wouldn’t end it like this but goodbye and good luck. She replied saying sorry but she might be moving away in the next few months and doesn’t want anything serious. That was it. Six months of being close, intimate, open, and she just leaves. It felt like it was all for nothing.

It’s been over a month and I can’t get her out of my head. I think about her every day and what could have been. Certain moments just keep replaying. Driving around at midnight while she sang along to music, I couldn’t help but smile at her. The way she opened up about her past. The way she would say my name, run her hands through my hair. Dancing around my room without a care. Cuddling on the couch with her hand on my chest. The way she hugged me before leaving, squeezing tight and burying her face into me.

I miss telling her to message me when she got home and her actually doing it. I miss how interested she was in her work and studies. I just don’t understand how she could leave like that with one text. Does she not feel guilty. Did she even like me or was I just being used. It was so out of character for her to just disappear.

It’s pathetic that it’s still affecting me this much, but I really fell for her. I even dream about her sometimes, then wake up to the reality that we don’t even talk anymore.