▲ 16 r/SallyBeautySupply
We had some items up at the front with a reduced tag (i didn’t place them there, our SM did.) and a customer asked if that was really the reduced price and my coworker checked and it was in fact, not reduced! We checked the price history, we checked it online and it was still full priced, marked as reduced?!? The customer then went to check the shelf and told us it’s marked the EXACT PRICE that’s it was on the shelf.. Our SM had already left for the day so it was kinda awkward to be like yea we didn’t mark that sorry hahaha… She’s done stuff like this before, but this is the first time a customer confronted us about why it’s marked as clearance when it’s full price.. Surely this can’t be allowed 😭😭!!
u/Green_Door2290 — 18 days ago