Whenever I close it’s always me as the keyholder and one barista, and just the two of us for the last six hours of the shift. There’s never enough time between orders to actually clean things properly.
We keep getting called out for cleanliness issues. But then I try letting my barista solo the orders while I try to clean everything really well and suddenly we are getting called out for the order times being too high.
I genuinely want to do my job well. I want to make each order perfectly and quickly. I want to clean things really well and have a super clean store. But there’s never enough people on the floor to actually get those things done well.
No matter what I do I’m always failing to meet one metric or another. It seems like the only way to survive is to ignore sbux standards and just half-ass everything. That makes me so sad. I don’t like half-assing things.
I got hired in 2020 and became an SSV in 2021. This job just keeps getting worse. But I feel trapped because I need the health insurance and paying for a plan from the marketplace is completely unaffordable nowadays.