Question 1: Has anyone had success in having a joint account eligible for fee waiver when spouse (non-card holder) was the creator of the joint account?
Question 2: Has anyone had success in getting off the waitlist after a spouse was able to apply? I’m the longer customer and have been on waitlist since inception basically.
Additional info: My wife was able to apply (and get approved) for the Visa Privilege today. We direct deposit into a joint account that I created and chat support says because of that, she is not eligible for the fee waiver. We DD well over $4k monthly. I’m not sure what made her eligible, she was on the waitlist, lower income of the two, and neither of us have any status with WS.
Appreciate any context or advice on what might be the best solution outside of having her set up a new joint account from her profile and have our employers DD there instead.