Can check-in agent change name on ticket
Hey, I realize I'm a dummy for doing this... please help me!!!
Booked a WJ ticket on those 3rd party Google Flights sites for next to nothing for YYZ-MCO. Today, tickets are 10x more.
Booked with wife's old last name, which we JUST got the new (US) passport for, with her new last name. At the time of booking, we had no idea when we'd be able to get her US passport, so we booked with the info we had.
WJ on the phone says I must talk to ticket issuer. Ticket issuer (after an hour+ wait) says it'll take a few days, but we fly on Monday (it's Thursday now).
I'm worried that the change won't take effect in time.
Does anyone have experience bringing new+old ID, and marriage certificate with proof of name change, and have the check in agent help out?
The WJ phone agent actually said they can do it at the airport, but I'm worried they will say no once we get there.