u/Grand_Dot6364

Brand new compressor failed after 1 month — HVAC company says “common terminal grounded” and claims manufacturer defect. Looking for advice.

About a month ago, my HVAC company replaced the compressor in my AC unit. The AC stopped working again already, and they came back out today.

Their report says:

  • compressor has “extremely high resistance”
  • common terminal is grounded
  • capacitor, contactor, wiring, and breaker all look good
  • no refrigerant leaks found

They mentioned it could be a manufacturer defect, but I’m trying to understand whether this is normal for a compressor that was replaced just a month ago.

A few questions:

  • Does a grounded common terminal usually mean the compressor has failed?
  • Is it common for a new compressor to fail this quickly?
  • Could installation issues or another system problem cause this?
  • What should I ask them to check before replacing anything again?

Just looking for advice from people with HVAC experience before I move forward.

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u/Grand_Dot6364 — 12 hours ago