u/GoodGodINeedAnswers

This is a longshot.

Does anyone here have experience with Heartland/GlobalPayments Point of sale systems?

I am currently trying to input inventory for a Retail store, majority of the time the inventory goes in correctly however I am encountering an issue where the items I input do not transfer to the "Grids" system in Heartland. Items should be auto added into that tab when they get put into the store inventory but it isn't.

Has anyone had this issue and do you know a potential solution, going to the support team at Heartland is functionally useless.