So, I haven't been plagued by the Mr. Beast virus at all (or any as a matter of fact given how insanely cautious I am online)
But I'm just curious, what does the Mr Beast virus do? Like what's it's main purpose? Usually malware is to steal information or mine your GPU for crypto but is their a deeper purpose for the Mr. beast virus? Also, where did it even originate from?
Since Windows update KB5083769, NZXT Cam has had major connectivity issues between the cam itself and it reading any information from our motherboard (CPU/GPU info specifically)
I've been monitoring this subreddit a bit for a fix, and all I've seen is more and more people report the same issue as me, if not worse.
As customer of your product, I feel your acknowledgement towards your customers from a company perspective is unacceptable. You should have acknowledged the issues, and ensured us a fix is on the way, as the recommendations you gave us, are outdated and inadequate to our specific issue between CAM and Windows 11.
People like myself and many others on here have been struggling to find a permanent fix for this issue, so we don't have to constantly reboot our PC to make it work, or mess with our settings.
I understand the latest windows update has messed around with how the USB reads and feeds information but, there should be better feedback to the community as a whole rather than individually dealing with the same situation.
You NEED to improve your overall community engagement, if it's more than 5-10 people reporting the same or similar issue, it NEEDS to be alerted to the community as a whole. Even if people are not being effected, it's worth noting Incase they themselves become effected.
For context I just finished a Bachelors in Business Management and I'm using my 4 years learning in customer engagement and relationships in this message.
But NZXT. You NEED to be more open, transparent, and engaging with the community instead of being quiet and dealing with the situations individually.
This isn't an attack. I'm here to give my honest recommendation.
I know ALOT of people are having issues with the latest security update for Windows regarding NZXT Cam and the Kraken displays. I am one of them. However I don't plan on uninstalling the update yet just Incase I manage to mess up my PC
Does anyone know if NZXT is going to roll out a cam update or not? I kind of feel there's been no acknowledgement of the latest update effecting the cam.
I constantly have to restart my PC to get the NZXT cam to work. Which is a bit time consuming.