Used this company with pretty much zero results. Decided to cancel end of March after my last medication was received. When I cancelled the medication it said membership would automatically be cancelled and I said OK. Fast forward and now I was charged $199 over a month later. Was told that I only cancelled my medication subscription when person I spoke to said otherwise.
They will not refund me the $199. I guess $199 is worth more than their reputation. They also don’t allow you to remove payment method from account… so that in itself tells you they know exactly what they are doing. I’ve reported them as fraud to my bank and will continue to report them elsewhere. Do better Mochi and stop robbing people!
u/G_AW — 7 days ago