Facebook Business Page identity verification failing for 2+ weeks — "Something went wrong, try again later" — Nigeria
I've been trying to complete identity verification on my Facebook Business Page for over two weeks and I'm completely stuck. Hoping someone here has experienced this and found a fix.
The situation:
Every time I enter a phone number for verification, I get the error: "Something went wrong, try again later." It never goes past this screen.
What I've already tried:
Multiple numbers, including a brand new number that has never been linked to any Facebook account
Verification only works via the mobile app (desktop redirects to the app)
Phone number is the only verification method offered — no ID upload, no email option.
I've tried different devices
Cleared app cache
Reported the issue multiple times through the app — got "thanks for your feedback" with no follow-up
I've used Meta's AI chat support — no resolution
Went through the Help Centre documentation — nothing applicable.
At this point I'm fairly certain this is a bug on Meta's end, not my account or number. Has anyone experienced this and actually resolved it?
Any help appreciated.