I don’t know why all these help desk jobs I applied to keep denying me when I can do the help desk work in my sleep won’t hire me when I know how to troubleshute computers since I’ve been working with computers for 12 years of my life and I’m always working on one every day. You can ask me anything about a computer how to do anything literally and I can tell you right away how to do it yet I write all the skills sets I have that apply to help desk jobs yet I still can’t get a job in help desk and I graduated college with a 3.37 GPA / 4.0 in cybersecurity and have certifications I’ve gotten through my courses and I know how to do anything with networks and set up VPN, I know the difference between router and modems and switches and set up multiple in my home and set up Ethernet and policies on the wifi router settings through the browser and even set up firewalls before and know how to install windows on computer and troubleshute any issues on a computer that’s running windows 10/11, Linux or even MacOS that may be causing blue screens and crashing the computer and updating the bios and I know what ever setting in a bios of a computer does to a computer literally anything computer or tech related I know yet I’ve applied to over 40 help desk jobs with my resume that was approved by my college career center who looked it over and said it was really good and was even in the same format they wanted me to write it in and yet still keep getting declined by all these companies.
Not even Best Buy geek squad and Best Buy repair technician will hire me and they keep denying me when I applied to multiple different locations and I’ve built 5 PC in the past 5 years from scratch and I even upgraded laptop ram and storage to taking it apart from the bottom and adding more ram and storage to it. I’m very knowledgeable and passionate about computers they are what I work with every day yet I still get denied by all these companies and they don’t even tell me why. I’m just so lost RN since I’ve been graduated from college for a while now and I’ve been applying to entry level help desk jobs and entry level cybersecurity jobs for the past 2 months and still keep getting denied and I’m just so lost right now what I’m doing wrong since I have the experience both personally from my own time invested into this and my own knowledge and experience and the jobs I am at right now I literally to IT trouble shooting for customers that come in to the tech area at my store. I guess what I’m saying is I just need a company to give me a chance so I can show them what I can do if they actually put me in a real help desk scenario or gave me like a trial run I can show them how good I’d be at it and how well I can actually do the job.