Kraken blocked my money
I’m honestly beyond frustrated at this point. I deposited funds into my account, and without any clear explanation, my account was suddenly frozen. No warning, no transparency ust locked out of my own money.
What makes this even worse is the complete lack of support. The app support doesn’t respond at all, and when I reached out on Reddit, I got vague, copy paste answers. No one can give me a clear timeline for when my funds will be released. Instead, I’m being told to “just wait” while their team reviews everything manually.
That is not acceptable. This kind of process can drag on indefinitely, and meanwhile, my money is just sitting there, inaccessible. Users deserve clear communication, reasonable timelines, and basic respect when it comes to their own funds.
This experience has completely destroyed my trust. Freezing accounts without explanation and leaving customers in the dark is not how a financial platform should operate.